General Sales Conditions Preamble It is recommended that you carefully read these General Terms and Conditions ("GTC"), before placing any order on the site. If you have any questions about these Terms and Conditions contact us before placing an order. The site www.memoiremultimedia ("The Site") is a service of the Association Mémoire Multimédia (Association Law 1901 registered with the Prefecture of Paris) 13 rue du Clos d'Orléans 94120 Fontenay sous Bois, speaking on the mention Memory Multimedia and the distribution of the member brands Contact: • By mail: 13 rue du Clos d'Orléans 94120 Fontenay sous Bois • By E-mail: firstname.lastname@example.org • By phone: 066200424 (Monday to Friday from 10am to 7pm). Article 1 - Definition • "Customer" or "you" or "your" means any natural person of full age and having at least the legal capacity to contract, who passes for an unprofessional purpose an order on the site at the indicated prices and conditions . • "Order" means the purchase order placed by the Customer for one or more products presented on the site for delivery to an area designated in article 8.2 of these Terms. • "General Conditions of Sale" or "GTC" means the conditions, as summarized in this document, that govern the sale by Mémoire Multimédia of Products to any customer. • "Product • s" means all products offered for sale on the site. • "Site" means the website www.memoiremultimedia.fr published by the Association Mémoire Multimédia Article 2: Scope of application and acceptance The present General Conditions of Sale aim at defining the contractual relations Mémoire Multimédia and the customer (such as defined in Article 1), and the conditions applicable to any purchase made through the merchant site www.memoiremultimedia.fr The acquisition of a good through this site implies an unconditional acceptance by the customer of the present Terms of Sales. These conditions of sale shall prevail over any other general or special conditions not expressly approved by Mémoire Multimédia. Mémoire Multimédia reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order of the customer. Article 3: Prices The prices displayed on the site are indicated in euros (€) including all French taxes (VAT and all other applicable taxes). These prices do not include postage and packing. Prices may be changed at any time, unilaterally, without prior notice, depending on supply and economic conditions, the pricing policy of the various stakeholders (suppliers, manufacturers or wholesalers) and Mémoire Multimédia. We charge on the basis of the tariff in force, at the time of the taking of order: the one seen on line, at the time of the validation of the order. Article 4: Terms of withdrawal In accordance with legal provisions, you have a period of (14) fourteen days from receipt of your products to exercise your right of withdrawal from Mémoire Multimédia without having to justify reasons or to pay penalty. In the event of exercise of the right of withdrawal within the period of (14) fourteen days, only the price of the product (s) purchased will be reimbursed at the standard rate, within a period of fourteen (14) days; the return costs are the responsibility of the customer. A return slip accompanied by a withdrawal form will be attached to your order, to allow you if necessary to return the products. The conditions of return, exchange or refund of the products are indicated in article 8.4 of the present GTS. Article 5: Orders Orders are effective from the date of validation of payment by banks for payment by credit card via Visa, Mastercard or Maestro. For reasons of banking fraud limitations, Mémoire Multimédia may ask the customer, the supply of documents justifying his identity and the veracity of the order. In this case, the orders will be validated as soon as the documents justifying the identity of the customer have been approved by the Mémoire Multimédia Services. Mémoire Multimédia reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order. Any order implies acceptance of prices and description of products available for sale. The order validated electronically being a final order, it can not be retracted outside the modalities envisaged with the article 4. Memory Multimedia will communicate by e-mail confirmation of the recorded order.Article 6: Availability Memory Multimedia will endeavor to meet the customer's requests and to execute orders for products of the latter. However, Mémoire Multimédia will not be required to accept all orders and can not be held liable to the customer for late delivery or temporary or permanent non-availability of products. Article 7: Secure payment The payment of products is done online, once the order validated by the customer on the site www.memoiremultimedia.fr The payment is made by credit card. Multimedia Memory does not handle payment transactions. They are made via the secure Visa / Stripe website. At no time Multimedia Memory has access or knowledge of information or credit card numbers. The withdrawal on these bank cards or payment will be made at the time of confirmation of your Order. Mémoire Multimédia reserves the right to suspend any order management and any delivery in case of refusal of authorization of payment by credit card from the officially accredited bodies or in case of partial or total non-payment. Until actual receipt of all sums due to him, Mémoire Multimédia remains the owner of the delivered products and reserves the right to proceed with their recovery by any means made available to him in case of default of the final settlement. Article 8: Delivery The information provided by the customer when ordering engage. In the event of an error in the recipient's details (including name, first name, street number and name, postal code, city name, telephone number or email address), Mémoire Multimédia can not be held responsible for the impossibility in which she could be put to deliver an Order. 8.1 - Postage Shipping costs, including packaging and postage, are the responsibility of the customer. They are charged in addition to the selling price of the products. The amount of delivery charges that will apply to your order depends on the weight of the products ordered, the zones and / or country of delivery, and the mode of transport you have chosen. This amount will be provided before your final order confirmation. 8.2 - Zones and delivery times The online sale of the products presented on the site is reserved for customers residing in Metropolitan France, Corsica and Monaco. Deliveries in metropolitan France are made according to 3 delivery methods, at the customer's choice: • either by La Poste in letter format to the delivery address entered, from Monday to Saturday within (2) two to (5) ) five business days from the date of dispatch of the Order; • by La Poste Parcel Tracked to the delivery address entered, from Monday to Saturday within (2) two to five (5) business days from the date of dispatch of the Order; Deliveries to the rest of the world (DOM-COM included) are made by COLISSIMO Tracking and Chronopost International from Monday to Friday within (3) three to ten (10) business days from the shipping date of your Order, depending on the country of destination. 8.3 - Transport The transport risks are borne by Multimedia Memory, under the condition that the customer has checked the goods upon their receipt in the presence of the carrier and, if necessary, that he has served in writing on the voucher the reserves observed, even in the case of free shipments. In the event that you receive a product delivered defective, damaged, damaged or already opened, or not corresponding to your Order, you must refuse the parcel. In case of reservation or refusal of goods, at the reception you must declare it, within 48 hours maximum, by mail via the contact section or by post (the postmark is authentic) to Multimedia Memory, 13 rue du Clos d'Orleans 94120 Fontenay sous Bois. In the case of loss of package during transport, investigation times may vary between carriers and take one to three weeks. If you have not refused the goods upon receipt, you will have to return the said product • s to the address Mémoire Multimédia, 13 rue du Clos d'Orléans 94120 Fontenay sous Bois, the cost of return being your responsibility 8.4 - The exchange or refund The returned products will be in their original condition and complete (packaging, accessories, original labels, instructions, etc.), allowing their marketing in new condition. Products returned incomplete, damaged or soiled will not be returned or refunded. provided that they comply with these instructions, upon receipt, Mémoire Multimédia will, depending on your choices, exchange or refund the returned products as follows: 8.4.1 - Exchange When you return defective or non-compliant products, you have the possibility to request an exchange within the limits of available stocks. Just specify it when you return the products. 8.4.2 - The refund The refund of the products will be made at the latest within (14) fourteen days following the date of reception by Multimedia Memory of the returned products. If you have paid your Order by credit card, via Visa or accepted credit cards, the refund will be made directly to the account used during your Order. If you make a payment by check, the refund will be made by check to your order, sent to the billing address you indicated when placing your order. Article 9: Liability In the process of online sales, Multimedia Memory is held only by an obligation of means; it can not be held responsible for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break of the service, or other involuntary problems. Article 10: Computer and Freedom The Customer has a right to access, modify and delete data concerning him (art. 34 of the law "Informatique et Libertés"). To exercise it, he must make the request by mail via the contact section. Article 11: Assignment of jurisdiction All disputes arising from this contract and not resolved by mediation will be the exclusive jurisdiction of the Commercial Court or the Court of First Instance of Paris.